Energy: Meters

(asked on 24th January 2025) - View Source

Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, what steps his Department is taking to help support households in rural areas in Scotland that do not have a (a) mobile and (b) radio signal and cannot install a smart meter in advance of the closure of the radio teleswitch service in June 2025.


Answered by
Miatta Fahnbulleh Portrait
Miatta Fahnbulleh
Parliamentary Under-Secretary (Housing, Communities and Local Government)
This question was answered on 3rd February 2025

Where a household is one of the 0.7% of premises in Great Britain without Wide Area Network (WAN) coverage, energy suppliers can provide pre-configured smart meters, which operate like analogue meters, until a WAN connection can be established.

The Office for Gas and Electricity Markets (Ofgem) has been clear that energy suppliers are obligated under their licence conditions to ensure that a suitable metering system is installed, and that the customer's heating and hot water is not disrupted.

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