Railways: Tickets

(asked on 12th June 2019) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, what steps he is taking to ensure that online retailers provide passengers with up-to-date information on potential travel disruption prior to the sale of train tickets.


Answered by
Andrew Jones Portrait
Andrew Jones
This question was answered on 18th June 2019

The Government expects retailers to provide passengers with accurate information on which to make decisions. Retailers must comply with consumer law, the Office for Rail and Road is responsible for enforcing consumer law in the rail sector.

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