Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 13 May 2019 to Question 252105, whether all universal credit claimants who work during working hours and who have been required to have an interview to verify evidence have been able to arrange a date and time for that interview outside DWP working hours.

We are aware that some claimants who are working may find it difficult to access our Jobcentre Plus Service due to their work commitments. We have recently started a pilot to test the demand for Jobcentre Plus Services on a Saturday. The pilot which is aimed at working claimants, including those who are self-employed, offers a limited range of services, usually via a pre-booked appointment.

The pilot is being delivered in seven different Jobcentre Plus Offices, spread across the country and with different geographical and demographic features - for example large inner city (such as Poplar) small rural offices such as Wick and Todmorden, and urban such as Dudley, York.

Additionally, we are in the early stages of testing the demand for appointments in the early evening, again to meet the needs of our employed and self-employed claimants.