Pension Credit

(asked on 27th January 2025) - View Source
Questioner
Peter Bedford Portrait
Peter Bedford
(Conservative - Mid Leicestershire)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what the average actual clearance times were for Pension Credit claims made from 25 November 2024 until the most recent date available.

Answered by
Torsten Bell Portrait
Torsten Bell
Parliamentary Secretary (HM Treasury)
This question was answered on 3rd February 2025

Pension Credit application Average Actual Clearance Times (AACT) are measured weekly. The AACT clearances are based on the week the claim was cleared, rather than the week the claim was made.

The table below the most recent national AACT data.

Week Date

25/11/24

02/12/24

09/12/24

16/12/24

23/12/24

30/12/24

06/01/25

13/01/25

20/1/25

PC Claims AACT (Working Days)

82

83

87

66

47

42

44

45

45

Please note

  • The AACT is shown rounded to the nearest whole working day.
  • The data shown is unpublished management information, collected and intended for internal departmental use and has not been quality assured to National Statistics or Official Statistics publication standard.
  • These figures will not align to previous PQ responses due to retrospective updates as the data is sourced from live systems.
  • DWP currently works to a planned timescale of 50 working days to clear Pension Credit claims.
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