VAT: Fraud
(asked on 24th June 2019) - View Source
Question to the HM Treasury:
To ask the Chancellor of the Exchequer, what steps HMRC takes in responding to complaints on online VAT fraud; and what assessment he has made of the effectiveness of HMRC's response to such complaints.
This question was answered on 2nd July 2019
HMRC take all complaints seriously. When complaints are received, HMRC aim to deal with them effectively and learn from them to improve services and operations for the benefit of all customers. HMRC have complete operational independence from Treasury Ministers, and therefore the Chancellor of the Exchequer will not be privy to the results of how HMRC has responded to specific complaints.