Out-patients: Attendance
(asked on 25th June 2019) - View Source
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, what the annual cost to the public purse was of missed NHS appointments in each of the last five years.
Data for missed outpatient appointments in the years 2013-14 to 2017-18 is provided in the following table. This is a count of appointments, not people, as the same person may have had more than one appointment within the same time period:
Year | Total number of appointments | Did not attends (DNAs) | DNA’s as a % of total appointments |
2013-14 | 101,844,824 | 7,095,839 | 7.0% |
2014-15 | 107,188,423 | 7,442,949 | 6.9% |
2015-16 | 113,298,661 | 7,519,829 | 6.6% |
2016-17 | 118,578,912 | 7,938,009 | 6.7% |
2017-18 | 119,378,895 | 7,984,183 | 6.7% |
Source: Hospital Episode Statistics – NHS Digital
Information surrounding the cost of missed hospital appointments is not collected or held centrally.