Social Security Benefits: Females

(asked on 3rd July 2019) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, whether it is her Department's policy that all female benefits claimants are asked whether they are or have been victims of domestic abuse.


Answered by
Will Quince Portrait
Will Quince
This question was answered on 8th July 2019

The Department is sensitive to the fact that it can be difficult for any victim of domestic abuse to come forward and disclose this. Universal Credit claimants are assigned to a single work coach, with whom they can build a trusting relationship. All of our work coaches have received mandatory training, developed with input from domestic abuse charities, to help them recognise the signs of abuse. If it becomes apparent that a claimant has been or is a victim of domestic abuse, as soon as they feel able to disclose this personal and sensitive information, a discussion should take place about their circumstances, to enable their work coach to tailor the support they provide to the claimant’s needs. This includes signposting the claimant to expert organisations. Almost all Jobcentres have private rooms available so that individuals can discuss these sensitive issues in private.

By summer 2019, we will have implemented advocates for domestic abuse services in every Jobcentre to further raise awareness of domestic abuse, and to support our work coaches.

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