Whirlpool Corporation: Tumble Dryers

(asked on 10th July 2019) - View Source

Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, what progress has been made on ensuring that (a) people who purchased a defective Whirlpool tumble driers are compensated and (b) those dryers are made safe.


Answered by
Kelly Tolhurst Portrait
Kelly Tolhurst
This question was answered on 16th July 2019

Under the agreed terms of the recall that Whirlpool is carrying out, consumers with an unmodified affected tumble dryer are entitled to a new replacement machine. This will be delivered and installed, with the old one removed, all at no cost. Alternatively, consumers can choose to upgrade to a different model for a reduced fee. A refund based on product age or a modification will be available to those consumers who do not want to take up the offer of a free replacement dryer from Whirlpool.

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