Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 8 July 2019 to Questions 272897 and 272898, what assessment she has made of whether the feedback of Presenting Officers has led to (a) an increase in successful mandatory reconsiderations for claimants, (b) more correct decisions resulting in fewer successful appeals and (c) fewer claims reaching appeal stage.

Feedback from Presenting Officers has contributed to our new approach which includes contacting claimants, where appropriate, to see if there is information that would enable us to change the decision ourselves. To support this, we are investing additional time for communication, evidence gather and review. This approach supports our aim - to make the right decision as early as possible - so claimants don’t need to progress to the Appeal stage.

It is still too early to assess the full impact of this approach. However initial feedback has been positive and the recently published PIP Official Statistics up to April 2019 showed an increase in the proportion of decisions changed at the Mandatory Reconsideration stage since the approach was implemented.