Social Security Benefits: Forms

(asked on 16th July 2019) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what recent steps his Department has taken to simplify the forms used to claim benefits.


Answered by
Will Quince Portrait
Will Quince
This question was answered on 23rd July 2019

The Department for Work and Pensions is committed to ensuring its claim forms are as simple and easy to use as possible. We have simplified over 180 forms in the last six months by making changes to the layout, style, wording and accessibility. We carry out usability testing on new and revised forms with claimants.

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