Spark Energy: Billing

(asked on 2nd September 2019) - View Source

Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, what recent discussions she has had with Ofgem on energy bills being issued in error to customers of other energy suppliers by Spark Energy Ltd.


Answered by
Kwasi Kwarteng Portrait
Kwasi Kwarteng
This question was answered on 5th September 2019

Representatives of the department meet regularly with Ofgem on a variety of policy issues, including the retail energy market. It is for Ofgem to lead on erroneous billing and other breaches of supplier licensing conditions.

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