Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what standards are in place to ensure that disabled people are effectively supported when making a claim to the Access to Work scheme.

Access to Work (ATW) applicants can apply for the scheme in a number of ways including telephony, on-line and by text-phone. The on-line service is continually being improved to ensure it meets accessibility and user needs. There is also information about how to make an application and a range of supporting material on Gov.uk. This includes use of British Sign Language (BSL) video relay service and alternative formats such as braille, large print and audio CDs.