Question to the Cabinet Office:

To ask the Minister for the Cabinet Office, pursuant to the Answer of 28 August 2026 to Question 22721 on Civil Servants: Workplace Pensions, whether entitled persons whose payments are delayed will be paid (a) compensation for the distress caused by delayed payment and (b) interest on the payment for the period of delay.

The conditions for releasing the withheld payments require the completion of specific deliverables. Each deliverable within the applicable milestone must be achieved and formally signed off by the authority.

The scheme will automatically pay interest on delayed benefits to protect members from financial loss. The statutory complaints process evaluates claims for financial loss, distress, and inconvenience on a case-by-case basis, to determine whether any compensation is due, and is operated in strict accordance with the standards set by the Pensions Ombudsman.