Personal Independence Payment

(asked on 18th May 2021) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps her Department is taking to reduce the time taken for a decision on a new personal independence payment claim.


Answered by
Justin Tomlinson Portrait
Justin Tomlinson
This question was answered on 24th May 2021

We are committed to ensuring that people can access financial support through Personal Independence Payment in a timely manner. We always aim to make an award decision as quickly as possible, taking into account the need to review all available evidence.

We are currently operating within expected levels. Average clearance times from initial claim to a decision being made for new claims are currently 19 weeks, which is the same as average clearance times achieved in January 2020.

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