Question to the Ministry of Housing, Communities and Local Government:

To ask the Secretary of State for Housing, Communities and Local Government, pursuant to the answer of 13 July 2026 to Question 18049 on Government Departments: Greater Manchester, what the average percentage attendance rate of assigned Housing Ombudsman staff was at Citygate City Gate, Manchester in the most recent working week for which figures are available, expressed as a percentage of assigned staff attending the workplace and in absolute terms.

Regulator of Social Housing (RSH) has 123 staff assigned to 3 Piccadilly Place. In the most recent working week for which figures were available, 40 desk bookings were recorded. This is equivalent to an average of 33% of the 123 assigned staff attending the local office during that week.

This figure is based on desk booking data, which is the only attendance measure currently captured. Meeting rooms at the site are also used but are not subject to the same data collection. Total attendance at the local office may, therefore, be higher than desk bookings alone suggest.

RSH offers hybrid working, it does not mandate a fixed number of office days each week but does encourage the use of collaboration spaces and office attendance for training, team meetings, and line management meetings. Due to the nature of their work, staff are also regularly on-site visits and meetings with social housing landlords as well as meeting with other external organisations.

The Housing Ombudsman Service no longer has a lease at Citygate Manchester.