Question to the Department for Transport:

To ask the Secretary of State for Transport, for what purposes the Driver and Vehicle Standards Agency has used artificial intelligence in the last 12 months.

In the last 12 months, the Driver and Vehicle Standards Agency (DVSA) has trialled the use of Microsoft 365 Copilot across Microsoft productivity tools (Word, Excel, PowerPoint, Outlook and Teams).

DVSA’s Digital, Data and Technology colleagues are also trialling GitHub copilot. DVSA is exploring this in conjunction with Government Digital Service Engineering Excellence. The trial is due to complete on 28 February 2025 and DVSA will provide feedback to the government’s Chief Technology Officer Council.

DVSA has also used artificial intelligence (AI) for the following purposes:

• creating theory test questions prior to them being tested in a controlled test environment.
• calculating the risk rating for MOT Garages to help prioritise enforcement activity.
• calculating Operator Compliance Risk Score (OCRS) to help prioritise enforcement activity.
• rapid storyboard generation using generative AI (GenAI). DVSA uses storyboards to help understand service user journeys.
• assessing the potential to use Amazon Web Services Rekognition software for fraud prevention.