Question to the Home Office:

To ask the Secretary of State for the Home Department, whether her Department has identified the cause of the technical glitch causing the loss of some visa applications made in mid-May 2022.

No Ukraine Scheme Visa applications were ‘lost’ as a result of an IT incident in mid-May 2022, however, applications under the Homes for Ukraine scheme were affected within the Atlas casework system which caused them to be delayed.

The root cause was quickly identified and was fixed for all new applications from Friday 20^th May – those applications affected then proceeded through to consideration by caseworkers.