Social Security Benefits
(asked on 24th March 2016) - View Source
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many and what proportion of new claims for (a) jobseeker's allowance and (b) employment and support allowance were processed within (i) 10 days and (ii) 16 days in the most recent 12 months for which data is available.
The information requested is shown in the table below.
| Mar 2015 | Apr 2015 | May 2015 | Jun 2015 | Jul 2015 | Aug 2015 | Sep 2015 | Oct 2015 | Nov 2015 | Dec 2015 | Jan 2016 | Feb 2016 |
ESA claims processed in 16 days | 75,437 | 61,547 | 57,693 | 64,304 | 66,640 | 57,921 | 67,286 | 68,608 | 66,937 | 59,671 | 65,356 | 65,799 |
ESA % claims processed in 16 days | 94.3% | 94.0% | 93.6% | 94.2% | 94.2% | 94.2% | 94.0% | 93.5% | 94.0% | 93.0% | 94.0% | 93.8% |
ESA claims processed in 10 days | 71,039 | 57,797 | 54,564 | 60,980 | 63,350 | 54,751 | 63,448 | 64,874 | 63,172 | 56,129 | 62,445 | 61,682 |
ESA % claims processed in 10 days | 88.8% | 88.3% | 88.5% | 89.3% | 89.6% | 89.1% | 88.6% | 88.5% | 88.7% | 87.5% | 89.8% | 87.9% |
JSA claims processed in 16 days | 162,277 | 145,388 | 128,763 | 140,397 | 152,020 | 125,789 | 140,787 | 140,113 | 129,424 | 106,747 | 135,544 | 119,028 |
JSA % claims processed in 16 days | 96.9% | 97.1% | 97.7% | 97.9% | 97.7% | 97.7% | 97.6% | 96.9% | 97.6% | 97.8% | 98.0% | 95.5% |
JSA claims processed in 10 days | 152,973 | 137,019 | 122,136 | 132,386 | 142,162 | 118,331 | 130,165 | 130,794 | 122,034 | 100,038 | 125,329 | 102,447 |
JSA % claims processed in 10 days | 91.4% | 91.5% | 92.6% | 92.3% | 91.4% | 91.9% | 90.2% | 90.5% | 92.1% | 91.7% | 90.6% | 82.2% |
Source
Management Information System Programme (MISP). MISP is a Departmental performance management, data capture and reporting tool.