Question to the Home Office:

To ask the Secretary of State for the Home Department, what steps her Department is taking to assist applicants who cannot apply online to access temporary visas.

Where a customer cannot apply online themselves for a visa, they may ask a family member or other appointed representative to assist in completing the application on their behalf. The visa application includes various authorities and declarations, and the customer will be bound by those when using a proxy. To complete the application process customers must provide their biometric data at their chosen Visa Application Centre. Customers who are unable to attend a Visa Application Centre should refer to published guidance for alternative options: Unable to travel to a Visa Application Centre to enrol biometrics (overseas applications) (accessible) - GOV.UK.