Water Supply: Housing

(asked on 14th July 2021) - View Source

Question to the Department for Environment, Food and Rural Affairs:

To ask the Secretary of State for Environment, Food and Rural Affairs, what assessment he has made of the (a) adequacy of the level of competition within the residential water management industry and (b) effect of that level of competition on the amount customers pay in water bills.


Answered by
Rebecca Pow Portrait
Rebecca Pow
Parliamentary Under-Secretary (Department for Environment, Food and Rural Affairs)
This question was answered on 23rd July 2021

In November 2015, the UK Government asked Ofwat to assess the costs and benefits of extending retail competition to residential water customers in England. Ofwat's report did not indicate significant benefits for household customers and highlighted initial bill increases to fund the extension of the retail market.

The industry is regulated to protect customers. As part of the recent Price Review process for 2020-2025, Ofwat challenged companies on efficiency and set out a package that will enable water companies to deliver more for people today, invest for future generations and reduce the average household bill by 2025.

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