Housing: Energy

(asked on 23rd March 2020) - View Source

Question to the Ministry of Housing, Communities and Local Government:

To ask the Secretary of State for Housing, Communities and Local Government, whether the New Homes Ombudsman will be responsible for ensuring that the stated energy efficiency of new homes correlates with their performance in real terms.


Answered by
Christopher Pincher Portrait
Christopher Pincher
This question was answered on 1st April 2020

The New Homes Ombudsman will provide alternative dispute resolution for new build homebuyers.

We expect the New Homes Ombudsman’s remit to include complaints involving fuel, energy and broadband performance where expectations fall below that which is required or promised to be delivered by developers.

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