United Utilities: Costs

(asked on 15th October 2026) - View Source

Question to the Department for Environment, Food and Rural Affairs:

To ask the Secretary of State for Environment, Food and Rural Affairs, whether costs incurred by United Utilities as a consequence of (a) environmental fines, (b) enforcement action and (c) remediation following breaches of environmental permits may be recovered (i) directly and (ii) indirectly through customer bills; and whether safeguards prevent customers paying those costs.


Answered by
Emma Hardy Portrait
Emma Hardy
Minister of State (Department for Environment, Food and Rural Affairs)
This question was answered on 28th October 2026

Customers will not have to bear the costs of more penalties for Water companies. Any costs must be the responsibility of the shareholders.

The economic regulator can take enforcement action if companies do not comply with this.

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