Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Innovation and Skills, what assessment he has made of the effect on consumers of businesses issuing seven-day legal procedure notices with invoices.

In response to the Law Commissions’ report on Consumer Redress for Misleading and Aggressive Practices in March 2012, the Government introduced an amendment to the Consumer Protection from Unfair Trading Regulations 2008 giving consumers new powers to pursue civil redress for misleading and aggressive practices.

The regulations expressly cover demands for payment from a consumer in full or partial settlement of the consumer’s liabilities or purported liabilities to the trader (regulation 2(1A)). This means that misleading and aggressive practices in respect of such demands could lead to both criminal sanctions as well as private redress.