Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, what steps he is taking to ensure that people can easily access advice on home insulation measures and services.

The Simple Energy Advice Service (SEA) provides impartial and tailored advice to help people improve their household’s energy efficiency and make their homes greener. SEA consists of an easy-to-use website supported by a call centre and the website has been accessed by over 1.5 million users. The Government is currently undertaking user research into improving the service.

The Department for Business, Energy and Industrial Strategy and the Ministry of Housing, Communities and Local Government (MHCLG) also published an EPC Action Plan detailing a series of commitments to engage consumers to support policy and drive action. The Government is also working with Local Authorities through the Local Energy Programme to develop support for retrofit programmes by addressing local barriers to clean growth activity.