Driving Licences: Wales

(asked on 13th July 2022) - View Source

Question to the Wales Office:

To ask the Secretary of State for Wales, what recent discussions he has had with the Secretary of State for Transport on the impact of the waiting time for driving licence applications on people with long-term medical conditions in Wales.


Answered by
Robert Buckland Portrait
Robert Buckland
This question was answered on 18th July 2022

The length of time taken to deal with an application for a driving licence where a medical condition must be investigated depends on the condition(s) involved and whether further information or clinical tests are required from medical professionals.

To reduce waiting times for customers, the Driver and Vehicle Licensing Agency (DVLA) has recruited more staff and opened new customer service centres in Swansea and Birmingham which are focused on medical applications. DVLA staff also continue to work overtime at evenings and weekends. These measures are having a positive impact and the DVLA expects to return to pre-pandemic levels for medical applications in September.

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