Universal Credit: Mental Illness

(asked on 10th May 2022) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps her Department is taking to ensure that reasonable adjustments are put in place for universal credit claimants with mental health problems.


Answered by
David Rutley Portrait
David Rutley
This question was answered on 18th May 2022

We are committed to fully complying with the Public Sector Equality Duty as we proceed with managed migration and will be regularly reviewing and updating our equality analysis as we progress through the discovery phase and iterate our approach.

We have considered additional needs for those with heath conditions including those with mental health conditions and the current support consists of:

  • A dedicated DWP phoneline for those receiving a migration notice
  • Comprehensive guidance on Gov.uk
  • Specially trained staff in JCP’s and service centres who can identify and signpost to local tailored support
  • Support through Help to Claim
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