Aviation: Compensation

(asked on 15th July 2022) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, whether his Department has taken recent steps to increase the incentives for consumers to make claims under the EU Regulation EC 261 compensation structure for domestic flight delays and cancellations.


Answered by
Robert Courts Portrait
Robert Courts
Solicitor General (Attorney General's Office)
This question was answered on 20th July 2022

The Aviation Consumer Policy Reform Consultation sought views on a range of consumer issues, including additional enforcement powers for the CAA, mandatory alternative dispute resolution for all airlines operating to, from and within the UK, and consideration of amendments to the compensation available for delayed domestic UK flights.

The delay compensation proposal sought views on whether compensation should be linked to the ticket price of a flight, and to make compensation available for shorter delays. An impact assessment was published alongside this proposal.

Responses to the consultation are being analysed and we will publish a response setting out next steps in due course.

Reticulating Splines