General Practitioners
(asked on 27th November 2023) - View Source
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, how many GP appointments were booked through the NHS app in each of the last 12 months.
The following table shows the number of appointments booked through the NHS App for each of the last twelve months:
Date | Appointments Booked |
1/10/2022 | 204,247 |
1/11/2022 | 173,320 |
1/12/2022 | 136,525 |
1/1/2023 | 199,107 |
1/2/2023 | 165,217 |
1/3/2023 | 179,331 |
1/4/2023 | 153,212 |
1/5/2023 | 175,208 |
1/6/2023 | 174,644 |
1/7/2023 | 173,079 |
1/8/2023 | 182,027 |
1/9/2023 | 208,185 |
1/10/2023 | 198,044 |
Practices that have enabled the functionality to order repeat prescriptions or book appointments digitally can offer this through several different systems, including the NHS App. The Department does not hold data showing which system is used by each practice.
Our Delivery Plan for Recovering Access to Primary Care commits to giving patients at 90% of practices access to four key functions in the NHS App:
- to view their prospective clinical records (including test results);
- order repeat prescriptions;
- see messages from their practices as an alternative to text messaging; and
- manage routine appointments.