Capita

(asked on 13th June 2016) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, when he expects Capita to respond to the right hon. Member for Delyn in relation to correspondence dated 1 February, 14 April and 10 June 2016 relating to Mrs M. of Flint.


Answered by
Justin Tomlinson Portrait
Justin Tomlinson
This question was answered on 20th June 2016

The letters to which you refer were received by Capita but not processed in line with their standard procedures. Capita apologises for the delay and any inconvenience caused and are investigating why their procedures were not followed.

Capita sent their reply to the honourable Member on Friday, 17 June.

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