Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what steps his Department is taking to improve (a) trust and (b) accountability on staff complaints in NHS organisations; and what steps he is taking to prevent (i) discrimination and (ii) bullying in the NHS.

National Health Service staff should have the confidence to speak out and come forward if they have concerns. There is support in place for staff who wish to raise concerns, including a network of more than 1,200 local Freedom to Speak Up Guardians across healthcare in England, whose role it is to help and support NHS workers. In November 2024, the Department launched a consultation on options for regulating NHS managers, with the aim of improving leadership quality and accountability. This will help ensure that the NHS has strong and effective leadership in place, and that leaders and managers are held accountable for their practise.

Discrimination and bullying are unacceptable in any workplace and have no place in the NHS. All employers across the NHS should have robust policies in place on how these behaviours should be handled, and what support should be made available to staff.

In June 2023, NHS England published their Equality Diversity and Inclusion Improvement Plan, which set out a series of High Impact Actions, including the requirement for NHS organisations to review data by protected characteristics on bullying, harassment, discrimination, and violence, and to develop plans to improve staff experience. NHS England has also developed an NHS Civility and Respect programme to tackle bullying and harassment in the NHS, and to create a culture of civility and respect.