Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what estimate his Department has made of how long on average in June 2021 people calling the NHS Test and Trace 119 telephone line had to wait to speak to a call handler after requesting to speak to someone in the tracing team via a telephone keypad.

In June 2021 people calling the NHS Test and Trace 119 telephone line had to wait on average 532 seconds to speak to a call handler in the tracing team.