Mobile Phones: Remote Working

(asked on 28th April 2020) - View Source

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Digital, Culture, Media and Sport, if his Department will make an assessment of the potential merits of requiring mobile network operators to supply people working from home with unlimited mobile data.


Answered by
Matt Warman Portrait
Matt Warman
This question was answered on 4th May 2020

In response to Covid-19, my Department has already agreed a package of measures with the UK’s major fixed and mobile providers in order to help and support vulnerable consumers, and those who may be vulnerable, with their connectivity needs.

In recognition of more people working from home, signatory companies have agreed to lift data caps on all their customers’ fixed broadband connections. To assist those relying on mobile networks, companies have also agreed to provide new generous offers, including free voice and data boosts to their mobile customers. All signatories have also committed to working with customers who find it difficult to pay their bill as a result of Covid-19 to ensure that they are treated fairly and appropriately supported.

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