Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, which jobcentres in Scotland have seen work coach staffing numbers reduced (a) since 2018-19 and (b) in the year for which the most recent data is available.

Work Coach staffing numbers for 2018-19 are unavailable. We have therefore compared Work Coach staffing numbers between March 2020 and the latest position (February 2025).

The following Jobcentres in Scotland have seen reductions in Work Coach levels between the two periods of March 2020 and February 2025:

Airdrie Stirling Street

Forfar Service Road

Forres Tytler Street

Fraserburgh South Harbour Road

Glasgow Radnor House

Greenock Dalrymple Street

Leven Waggon Road

Paisley High Street

The following Jobcentres in Scotland have seen reductions in Work Coach levels between the two periods of March 2024 and February 2025:

Annan Murray Street

Ayr Wallacetoun House

Dumfries Irish Street

Forfar Service Road

Fraserburgh South Harbour Road

Glasgow Radnor House

Leven Waggon Road

Paisley High Street

• Data is correct as at the end of February 2025.
• Work Coach staffing levels include staff working on Universal Credit and Legacy Benefits.
• Work Coach staffing levels do not include Work Coach Team Leaders and Disability Employment Advisers.
• The number of Work Coaches employed in these Jobcentres is unpublished management information, collected and intended for internal departmental use and has not been quality assured to National Statistics or Official Statistics publication standard. As the Department holds the information, we have released it.
• It is important to note that, during the Covid-19 Pandemic (20/21), the Department for Work and Pensions (DWP) rapidly expanded Jobcentre capacity by opening temporary Jobcentres. This was part of the Rapid Estate Expansion Programme (REEP). The vast majority of REEP sites are no longer in use.