Personal Independence Payment

(asked on 6th September 2021) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what plans her Department has to reduce the time it takes to process personal independence payment applications.


Answered by
Justin Tomlinson Portrait
Justin Tomlinson
This question was answered on 9th September 2021

We are committed to ensuring that people can access financial support through Personal Independence Payment in a timely manner. We always aim to make an award decision as quickly as possible, taking into account the need to review all available evidence.

We are currently operating within expected levels. Average clearance times from initial claim to a decision being made for new claims at the end of April 2021 is 19 weeks, which is the same as average clearance times achieved in March 2020, prior to the Covid-19 pandemic.

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