Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, whether electricity companies are required to provide financial compensation to business customers who are affected financially by delays in connection to the electricity network.

Electricity network companies are required, under specified circumstances, to make a payment to business customers where agreed connection dates are missed. For distribution connections these arrangements are covered by the Guaranteed Standards of Performance.[1] For transmission connections any payment to the customer for late delivery of a connection would be set out in the customer’s bilateral connection agreement.

[1] http://www.legislation.gov.uk/uksi/2015/698/contents/made