Banks: Closures

(asked on 4th April 2025) - View Source

Question to the HM Treasury:

To ask the Chancellor of the Exchequer, pursuant to the Answer of 13 March 2025 to Question 35858 on Banks: closures, whether she has had discussions with retail banks on keeping high street bank branches open since 5 July 2024.


Answered by
Emma Reynolds Portrait
Emma Reynolds
Economic Secretary (HM Treasury)
This question was answered on 9th April 2025

The Chancellor of the Exchequer meets regularly with all major banks to discuss a wide variety of topics.

Banking has changed significantly in recent years with many customers benefiting from the ease and convenience of remote banking. While branch closures are commercial decisions for banks, the Financial Conduct Authority (FCA) guidance expects firms to carefully consider the impact of planned branch closures on their customers’ everyday banking and cash access needs and put in place alternatives where reasonable. This seeks to ensure that branch closures are implemented in a way that treats customers fairly.

The Government understands the importance of face-to-face banking to communities and high streets across the UK, and is committed to championing sufficient access for all as a priority. This is why the Government is working closely with industry to roll out 350 banking hubs across the UK. The UK banking sector has committed to deliver these hubs by the end of this Parliament. Over 220 hubs have been announced so far, and over 140 are already open.

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