Personal Independence Payment

(asked on 2nd September 2016) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what the average end-to-end processing time of personal independence payment claims was in April (a) 2016 and (b) 2015; and what steps he is taking to speed up the processing of such claims.


Answered by
Penny Mordaunt Portrait
Penny Mordaunt
Lord President of the Council and Leader of the House of Commons
This question was answered on 8th September 2016

The latest available data on personal independence payment (PIP) processing times, for Great Britain, for both new claims and reassessed claims, can be found at https://www.gov.uk/government/statistics/personal-independence-payment-april-2013-to-april-2016 .

The current processing times represent a stable position for both DWP and our Assessment Providers and reflect the significant progress made to improve the claims process by both parties over the preceding months. We continue to look at all of our processes and activities to identify any further areas for improvement, or to drive out even greater efficiency.

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