Question to the Department for Transport:
To ask the Secretary of State for Transport, what discussions the Government has had with (a) commercial airline operators and (b) travel insurance providers on providing timely compensation to repatriated UK travellers who have had flights cancelled as a result of the covid-19 pandemic.
The Department for Transport is in regular conversation with UK airlines and is working with the sector, the regulator and consumer groups to help ensure airlines deliver on their commitments. The Government’s position is clear - if a customer asks for a refund, that refund needs to be paid.