Bus Services: Standards
(asked on 2nd September 2022) - View Source
Question to the Department for Transport:
To ask the Secretary of State for Transport, with reference to his Department's Annual Report and Accounts 2021-22, HC 492, published on 20 July 2022, what data will be used to show performance against the priority outcome for the percentage of bus users who were satisfied with their most recent journey.
This question was answered on 14th September 2022
The data for the Outcome Delivery Plan metric 'Proportion of bus users satisfied with their most recent journey' is taken from Transport Focus' annual Bus Passenger Survey which was last undertaken in 2019.
New metrics are currently being investigated.