Universal Credit: Telephone Services
(asked on 18th May 2022) - View Source
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what proportion of pre-arranged calls with Universal Credit advisors are made within (a) an hour of the arranged time, (b) made on the day of the arranged time and c) not made at all.
Answered by
David Rutley
Parliamentary Under-Secretary (Foreign, Commonwealth and Development Office)
This question was answered on 26th May 2022
The information requested is not readily available and to provide it would incur disproportionate cost.