Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, whether his Department plans to take steps to support the scale-up of low-carbon heat networks in the Warm Homes Plan; and what recent discussions he has had with Ofgem on the effectiveness of consumer protections in terms of (a) pricing, (b) reliability and (c) service quality.

The forthcoming Warm Homes Plan will set out the Government’s vision for upgrading and decarbonising buildings so that they are fit for the future, including through heat networks.

In January 2026, Ofgem will assume its role as heat network market regulator, within a regulatory framework which will provide similar levels of protection available to consumers on gas and electric networks.

Ofgem will have the powers to investigate and intervene in cases where prices appear to be unfair or disproportionate.

They will enforce guaranteed standards of performance to ensure a minimum quality of service is provided at all times, and regulations will include mandated technical standards to improve network reliability.