Concentrix
(asked on 15th September 2016) - View Source
Question to the HM Treasury:
To ask Mr Chancellor of the Exchequer, what estimate he has made of the number of tax credit cases awaiting consideration by Concentrix.
This question was answered on 14th October 2016
As at 12 October 2016, 181,054 cases have been passed to HM Revenue and Customs by Concentrix of which 149,211 have been resolved. Of the cases remaining with Concentrix, there are currently 4,385 outstanding cases for consideration. These are the cases that are yet to be worked and/or receive a decision around entitlement.