Concentrix
(asked on 10th October 2016) - View Source
Question to the HM Treasury:
To ask Mr Chancellor of the Exchequer, whether he has received any reports that Concentrix has used postcode areas to target tax credit claimants with allegations that they have provided incorrect claim information.
This question was answered on 13th October 2016
Concentrix’s workload is delegated by HM Revenue and Customs. Using postcode areas for selection criteria is outside the scope of Concentrix. Information about the use of profiling techniques can be found in section A10.1 of the Concentrix contract at: https://www.contractsfinder.service.gov.uk/Notice/85d1b730-5e4e-4be8-ae4c-3ac1f359afc7
Concentrix’s workload is delegated by HM Revenue and Customs. Using postcode areas for selection criteria is outside the scope of Concentrix. Information about the use of profiling techniques can be found in section A10.1 of the Concentrix contract at: https://www.contractsfinder.service.gov.uk/Notice/85d1b730-5e4e-4be8-ae4c-3ac1f359afc7