Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what qualifications and experience are expected of personal independence payment assessors who handle cases in which an individual suffers from a neurological condition for which symptoms may present sporadically; and what processes are in place for claimants who consider the result of an assessment an unfair representation of their condition.

All Health Professionals (HPs) undertaking assessments on behalf of DWP must be registered practitioners who have also met requirements around training, experience and competence. Approval to work as an HP must be conferred by the DWP Chief Medical Adviser on behalf of the Secretary of State for Work and Pensions.

For the delivery of Personal Independence Payment (PIP) assessments, they must be an occupational therapist, level 1 nurse, physiotherapist, paramedic or doctor. They must also be fully registered and have at least two years’ post full-registration experience. In addition to their profession, the Department recognises the importance of ensuring that individuals also have sufficient experience, skills and training to carry out their duties and PIP providers are required to ensure that the HPs carrying out assessments have knowledge of the clinical aspects and likely functional effects of a wide range of health conditions and impairments.

This means that all HPs receive comprehensive training in disability analysis which includes a functional evaluation as to how medical conditions and the long-term medical treatment of those conditions affect an individual’s ability to perform day-to-day activities. Prior to carrying out an assessment the HP routinely refreshes their knowledge of any condition with which they are not fully familiar.

Claimants who consider the result of an assessment to be an inaccurate representation of their condition can ask for a “mandatory reconsideration”, in writing or by telephone, giving their reasons. They may include further information to support their case.