Personal Independence Payment

(asked on 10th October 2016) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps his Department is taking to ensure that personal independence payment assessments are undertaken fairly and appropriately.


Answered by
Penny Mordaunt Portrait
Penny Mordaunt
This question was answered on 18th October 2016

Provider performance is measured across a range of contracted service levels, which set out the Department's expectations for the delivery of the service. These include the requirements for the quality of assessments which are assessed through an independent audit. Contractual remedies are in place if the provider fails to deliver against the service standards.

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