Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 14 June 2016 to Question 40130, how Child Support Agency (CSA) (a) client and (b) former client activity requests collection of any CSA arrears held by the Child Maintenance Service.

We have interpreted this question to mean “how Child Support Agency (CSA) (a) clients and (b) former clients actively request collection of any CSA arrears held by the Child Maintenance Service.” If a client or former client of the Child Support Agency (CSA) would like their arrears collected they should call the Child Maintenance Service (CMS). When debt is moved from the Child Support Agency to the Child Maintenance Service system, clients receive a letter that includes contact details for the CMS.