Question to the Department for Business, Energy and Industrial Strategy:
To ask the Secretary of State for Business, Energy and Industrial Strategy, when the Consumer White Paper will be published, and whether that paper will include improved protections for online ticket purchases.
We intend to bring forward a comprehensive package for consumers as soon as possible. This will ensure consumers continue to enjoy competitive prices, quality products and services and that vulnerable consumers are treated fairly.
There is statutory protection for online ticket purchases and enforcement action is being taken where necessary.