Concentrix

(asked on 26th October 2016) - View Source

Question to the HM Treasury:

To ask Mr Chancellor of the Exchequer, what timescale has been set for incorrect tax credit withdrawals by Concentrix to be remedied; and what plans he has to compensate claimants for any missing time periods.


Answered by
 Portrait
Jane Ellison
This question was answered on 3rd November 2016

HM Revenue and Customs (HMRC) is urgently focusing on resolving the outstanding Concentrix cases.

If people feel they have had their tax credits incorrectly withdrawn, they should urgently contact HMRC. HMRC will review all complaint cases and pay redress where appropriate. This will be carried out on a customer by customer basis.

Any errors in tax credit awards checked by HMRC, including those where no Mandatory Reconsideration request has been submitted, are both reinstated and backdated.

Reticulating Splines