Question to the HM Treasury:

To ask Mr Chancellor of the Exchequer, whether (a) his Department, (b) HM Revenue and Customs and (c) Concentrix have issued a formal apology for each erroneous accusation made by Concentrix against legitimate tax credit recipients.

Concentrix is required to respond to any complaints which relate to the quality of their handling of compliance enquiries, as distinct from complaints on the substance of these investigations which are dealt with by HM Revenue and Customs (HMRC). HMRC will issue a response to each individual complaint received and, where appropriate, an apology if the standard of service is found lacking.