Social Security Benefits

(asked on 2nd November 2016) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many and what proportion of new claims for (a) jobseeker's allowance and (b) employment and support allowance were processed within (i) five, (ii) 10 and (iii) 16 days in the most recent 12 months for which data is available.


Answered by
Damian Hinds Portrait
Damian Hinds
Minister of State (Education)
This question was answered on 7th November 2016

The information requested is provided in the following table.

Oct 15 - Sept 16 (target 90% in 10 working days)

Jobseekers Allowance (JSA) Claims

Processed in 5 days

505,380

% processed in 5 days of the total claims processed

37.5%

Processed in 10 days

1,206,830

% processed in 10 days of the total claims processed

89.5%

Processed in 16 days

1,309,561

% processed in 16 days of the total claims processed

97.1%

Oct 15 - Sept 16 (target 85% in 10 working days)

Employment & Support Allowance (ESA) Claims

Processed in 5 days

461,832

% processed in 5 days of the total claims processed

58.2%

Processed in 10 days

692,029

% processed in 10 days of the total claims processed

87.2%

Processed in 16 days

738,806

% processed in 16 days of the total claims processed

93.1%

Source:

Management Information System Programme (MISP). MISP is a Departmental performance management, data capture and reporting tool. This type of internal management information does not form part of the official statistics outputs that are released by the Department in accordance with the UK Statistics Authority’s Code of Practice.

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